WHAT CUSTOMERS ARE SAYING
About Working With ONE to ONE CX, LLC
“Our relationship with Carlos and his team quickly moved from vendor to strategic partner. Their ability to customize and adapt to our needs has made their solutions much more valuable for everyone. Now that they understand the nuances of our business, the fresh ideas they continually present are much appreciated. Without a doubt, they are helping us in our quest to be a world-class sales organization.” - Director of Sales
“We are particularly impressed by the variety and depth of solutions you have helped us implement.
"Phenomenal experience, tremendous effort, first class delivery."
"Very well done!! I believe this will offer the team a great new approach to engage the customer and have confidence. There will be a positive ROI."
About Catalyst5 COACH, REACH Coaching and PEER Coaching
“This Coaching process helped me to understand how to promote, reward, deal with problems and to get more positive productivity from each individual.”
“Must admit and be honest with you. Not much has excited me in my career in the last 5 or 6 years.. Catalyst training to me was like a transfusion. We all felt the excitement and passion in the room! Unlike any meeting or training I have ever known. The investment will pay off as I do believe a majority if not all managers attending will apply the practice.”
“Out in the field, I have found that Focus Coaching has improved our execution of details in our stores and extensively improved the Store Managers and my personal productivity. By taking “time out” for Focus Coaching sessions during store visits I have found that the Managers have a much better understanding of our expectations of them. ”
“This methodology gave ‘structure’ to coaching. It also increased my awareness of the various skills I need to employ to be more effective in my job and at home.”
About Connect - Building Great Customer Experiences
"This workshop was very informative, and I came away with a lot of valuable information."
"The facilitator was the best, as usual! Thank you for all that you do, it is always enlightening and an opportunity to grow."
"The facilitator conveyed the material in an engaging and effective manner."
"Great facilitator! I actually learned something in this session."
"The facilitator is the best! She knows the material and has a way of making it easy to understand!"
"I loved all the 'real life' or experience stories the facilitator brought to her teaching. It allowed me to remember what I was taught!"
About ENGAGE - Creating and Delivering Powerful New Product Presentations
“This class will be very important to sales results, and frankly, my career growth
“The presentation planner is an incredibly simple but powerful tool for helping me get my thoughts and priorities in order. Well done!”
“Within two weeks of this class I landed a significant new customer that is worth $1.5 million in annualized business. That’s a testament to what this class taught me.”
“I can honestly say that in the 19 years I’ve been with the company, ENGAGE was probably the best training I have ever attended. I knew the content sunk in when all I did this past Sunday at church was grade the pastor’s presentation. By the way he had a solid “attention-grabbing” opening and a strong close!”
“I thought I was a good planner and presenter but ENGAGE showed me ways to improve on my process and preparedness. The key lessons I learned were to prepare, practice and prepare some more! I’m certain I will be more confident in any presentation situation.”