What We Do
Based in Greenville, SC, ONE to ONE CX works with Senior Executives who wish to build a culture of excellence that drives growth. We work locally and nationally to help senior executives build a high-performance culture to drive positive change, one employee or one customer at a time, or ONE to ONE!
We help organizations transform by establishing focus on the essential BEHAVIORS they need to improve how they work together and build superior customer experiences. We co-create solutions that build capability and consistency in results.
Our work focuses in the following areas:
- Leadership Practices
- Process Definition and Execution
- Behavior-based Learning - Virtual, Live, Online
- Customer Experience design and Implementation
What We Believe In
- Culture is the most essential element in an organization's long term success. Culture must be designed and needed behaviors practiced every day.
- People, and how they act each and every day are the differentiative factor in every organization
- We focus on Accountability and results. We deliver on our commitments.
- Enthusiasm is contagious. We communicate with high energy and passion for our work.
- We believe in perpetual Learning. Knowledge endures and is a competitive advantage.
- Superior Customer Experiences are the ultimate measure of winning in today's marketplace.