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One to One CX

One to One CX

Energizing Culture, Coaching and Customer Experience

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Our Firm

What We Do

What We Do

Based in Greenville, SC, ONE to ONE CX works with  Senior Executives who wish to build a culture of excellence that drives growth. We work locally and nationally to help senior executives build a high-performance culture to drive positive change, one employee or one customer at a time, or ONE to ONE!

We help organizations transform by establishing focus on the essential BEHAVIORS they need to improve how they work together and build superior customer experiences.  We co-create solutions that build capability and consistency in results.

Our work focuses in the following areas:

  • Culture
  • Leadership Practices 
  • Coaching
  • Empathy - Kindness - Gratitude to help organizations thrive
  • Process Definition and Execution
  • Behavior-based Learning - Virtual, Live, Online
  • Customer Experience design and Implementation

What We Believe In

  • Culture is the most essential element in an organization's long term success.  Culture must be designed and needed behaviors practiced every day.
  • People, and how they act each and every day are the differentiative factor in every organization
  • We focus on Accountability and results. We deliver on our commitments.
  • Enthusiasm is contagious. We communicate with high energy and passion for our work.
  • We believe in perpetual Learning. Knowledge endures and is a competitive advantage.
  • Superior Customer Experiences are the ultimate measure of winning in today's marketplace.

 

© 2023 ONE to ONE CX
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